At Fyroshop, your satisfaction is our top priority! If, for any reason, you are not completely satisfied with your purchase, here's how our return and refund policy works:

1. Return Period: You can request a return for any product within 20 days of receiving the item.

2. Return Conditions:

   • The product must be in its original condition, unused, with all accessories and packaging intact.
   • Damaged or defective products can be returned at no additional cost.

3. Return Process:

   • Contact our customer support team at [fyroshop30@gmail.com] to request a return.
   • Once your return request is approved, we will provide a return authorization code and instructions for shipping the product back.

4. Return Shipping Costs:

   • The customer is responsible for return shipping costs, except in cases where the product is defective or the wrong item was sent by Fyroshop.

5. Refunds:

   • After we receive and inspect the returned product, we will issue a refund via the original payment method.
   • The refund process may take 7 to 14 business days after the return is confirmed.

6. Exchanges: If you prefer, you can request an exchange for a product of equal or higher value (with payment of the difference, if applicable).

7. Exceptions:

   • Custom or made-to-order products are not eligible for return unless they are defective.

We're here to ensure you have a seamless shopping experience. If you have any questions, don't hesitate to reach out to us!